Forecasting business is one of the biggest challenges all companies face. It requires dealing with a significant number of variables that are unknown, uncontrollable, and difficult to manage. Implementing a formal Sales and Operations Planning (S&OP) process promises the company better alignment, financial benefits, and improved customer satisfaction. But often, the process falls short of expectations. So, to improve forecasting, leaders invest in consulting, systems, and tools, only to find themselves frustrated with the results. This frustration contributes to a “blame culture” that drives forecast bias and apathy, thus giving forecasting little chance to succeed.
As a seasoned professional who has implemented and managed S&OP at several firms, I have found ways to break through barriers that prevent organizations from succeeding. By sharing experiences you can relate to, I provide you with tips and a unique perspective on how to better manage the forecasting challenges you face. In the pages of this book, you’ll find insights on why the forecasting and execution processes fail to improve while it provides solutions that can dramatically improve your processes – and your results.
As a successful supply chain leader and expert in S&OP, John Mink developed the concept of this book early in his career. He has been working on continually improving the forecasting processes through trial and error while discovering successes along way-ones that benefit customer experiences and bring improved financial results.
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